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Our Policy

If Your Application is Denied

If our office submits your application and it is denied, we will reapply for free. However, if the final result is still a denial, we will refund the entire fee.

Non-Refundable Cases​

Refunds are not possible if it is discovered that there were undisclosed adverse facts after your request.

Criminal offences under application. Including illegal employment and other breaches of immigration law.

Non-payment of taxes (corporate and other taxes on the company's side and residence tax on the foreign employee's side).

Not cooperating in submitting documents as directed by the immigration authorities.

Withdrawal of applications before results are available (cancelation of employment offer/contract).

​Privacy Policy

Our company has established the following privacy policy and developed a system for protecting personal information. By ensuring that all employees understand the importance of personal information protection and implementing these measures, we promote the protection of personal information.

Management of Personal Information

We keep our customers' personal information accurate and up-to-date. To prevent unauthorized access, loss, damage, alteration, or leakage of personal information, we implement necessary measures such as maintaining security systems, managing structures, and thoroughly educating employees. We take stringent security measures to ensure the strict management of personal information.

Purpose of Using Personal Information

When you contact us through our website, we may ask you to provide personal information such as your name, email address, and phone number. We will not use this personal information for any purposes other than those for which you provided it. The personal information you provide will be used for sending emails and documents in response to your inquiries, for contacting you, and for providing information about our services and business.

Prohibition of Disclosure and Provision of Personal Information to Third Parties

We properly manage the personal information entrusted to us by our customers and do not disclose it to third parties except in the following cases:

  • When we have the customer's consent.

  • When it is necessary to disclose information to contractors to provide services requested by the customer.

  • When disclosure is required by law.

Security Measures for Personal Information

We take all possible security measures to ensure the accuracy and safety of personal information.

Inquiries from the Individual

If a customer wishes to inquire about, correct, or delete their personal information, we will respond after confirming their identity.

Compliance and Review of Laws and Regulations

We comply with Japanese laws and regulations applicable to the personal information we hold and strive to review and improve the contents of this policy as appropriate.

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